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Have you tried searching our Knowledge Base before submitting a ticket?


To help us verify your account, please provide as much of the following as you can: (1) Recent Match Record (wins/losses). (2) Store first played an official event at, (3) Specific events played in, with date of play and store name (ex.: Prerelease, Store Championship).

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please enter the login ID for the account you need assistance with. If you do not know your login ID, please enter "unknown".

Please enter the screen name associated with your Organized Play Account. if you are not sure, please enter "unknown."

Please enter the DCI number of the account you need assistance with. If you do not know your DCI number, please enter a 0. If you are contacting us about multiple accounts, please provide the additional account information in the Description field above.

Please enter your date of birth. We require this information to help verify that you are the owner of the account.

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